What Drove an MLB Infielder to Become a SaaS Strategist? w/ Murray Watts of Route

Be honest, how many times do you check package delivery status on your eCommerce orders when they’re in transit? If you’re anywhere near average, it would be 8-11 times. In this episode of WAIR Chats, we sit down with Murray Watts, Strategic Account Manager @ Route, to discuss sustainability within the post-purchase experience, eCommerce personalization at scale, and America's pastime. 

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